Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Golden Eye Opticals. We are committed to delivering your eyewear products safely and efficiently. Please read our shipping policy carefully before placing an order.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During high-demand periods, processing times may be slightly extended.

2. Shipping Coverage

We currently ship across India through trusted courier partners.

3. Estimated Delivery Time

Delivery timelines may vary depending on your location:

  • Metro Cities: 2–5 business days

  • Tier 2 & Tier 3 Cities: 4–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may be affected by weather conditions, courier delays, public holidays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • Promotional offers such as free shipping may be available from time to time and will be clearly mentioned on the website.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided during checkout). You can use this tracking information to monitor your shipment's progress.

6. Delivery Attempts

Our courier partners typically make multiple delivery attempts. If delivery cannot be completed due to incorrect address details, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

7. Address Accuracy

Customers are responsible for providing accurate shipping information. Golden Eye Opticals shall not be liable for delays or losses resulting from incorrect or incomplete addresses.

8. Damaged or Lost Shipments

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier partner to investigate and provide an appropriate resolution.

9. International Shipping

Currently, Golden Eye Opticals ships only within India. International shipping services may be introduced in the future.

10. Contact Us

For any shipping-related questions or concerns, please contact our customer support team:

Golden Eye Opticals
Email: goldeneyeopticalandperfumes@gmail.com
Phone: +91  82381 59491

We appreciate your trust in Golden Eye Opticals and strive to provide a smooth shopping experience.